Privacy Policy

1. Information We Collect

• Seller Data: Name, email address, payment details (processed via Stripe), identity verification data (via Veriff), and digital content uploaded for sale.
• Buyer Data: Name, email address, and payment details (processed via Stripe) provided during purchase.
• Technical Data: IP address, browser type, device info, and usage data collected automatically when you access our website or payment links.

2. How We Use Your Information

• To Provide the Service: Process transactions, deliver purchased files via private, expiring links, and facilitate Seller payouts through Stripe.
• Communication: Send transaction confirmations, Service updates, or support responses (e.g., via help(at)binkup.com).
• Compliance and Safety: Verify Seller identities through Veriff, review content for compliance with our Terms of Use, and meet legal or regulatory obligations.
• Improvement: Analyze usage data to enhance the Service (e.g., optimize link performance), in aggregated or anonymized form.

3. How We Share Your Information

• With Stripe: Payment-related data (e.g., name, card details) is shared with Stripe, our payment processor, to handle transactions. See Stripe's Privacy Policy.
• With Veriff: Seller identity data (e.g., name, ID documents) is shared with Veriff for KYC verification. See Veriff's Privacy Policy.
• Legal Requirements: We may disclose data if required by law, subpoena, or to protect our rights, safety, or property.
• No Marketing Sharing: We do not sell or share your personal information with third parties for marketing purposes.

4. Data Retention

• Transaction Data: Retained as required by law (e.g., tax records) or Stripe's policies, typically 7 years after a transaction.
• Content Files: Deleted from our system immediately after Buyers download them via payment links, which expire post-use.
• Seller and Buyer Data: Kept while you use the Service and for a reasonable period after (e.g., 1 year) unless deletion is requested, subject to legal requirements.

5. Your Rights

• Access and Correction: Email help(at)binkup.com to review or update your personal information.
• Deletion: Request deletion of your data (except where we must retain it for legal or operational reasons).
• Opt-Out: Unsubscribe from non-essential emails (e.g., updates) via links in our messages; transactional emails (e.g., receipts) cannot be opted out of.
• California Residents: If applicable, you may request a list of data shared with third parties for their direct marketing (we don't do this) under the CCPA.

6. Security

We use industry-standard measures—such as encryption for data in transit, secure link expiration, and access controls—to protect your information. However, no system is fully secure. Report security concerns to help(at)binkup.com immediately.

7. Age Restriction

The Service is intended for users 18 years of age or older, as outlined in our Terms of Use. We do not knowingly collect personal information from individuals under 18. If we learn of such data, we will delete it promptly.

8. International Users

The Service is hosted in the U.S. and governed by U.S. law. If you use Bink from outside the U.S., your data will be transferred to and processed in the U.S., where privacy laws may differ. By using the Service, you consent to this transfer.

9. Changes to This Policy

We may update this policy by posting a revised version on our website. We'll notify you of significant changes via email or a site notice. Continued use after updates constitutes acceptance.

10. Contact Us

For questions, requests, or concerns, email help(at)binkup.com or write to Real Cool Company, 1111B S Governors Ave STE 20265, Dover, DE 19904, US.